k777com Privacy Policy

k777com collects personal information from you in two primary ways: information you provide to us directly, and information gathered automatically as you interact with our platform. This section sets out each category of data we collect and the context in which it arises.

1.1 Information You Provide Directly

When you register a player account on k777com, you are required to submit certain personal details necessary to create and maintain your account. This information includes:

• Your full legal name as it appears on your government-issued identity document.
• Your date of birth, which is collected to verify that you meet the minimum age requirement of 18 years.
• Your email address, used for account communications, security alerts, and promotional messages where consent has been given.
• Your mobile phone number, which may be used for two-factor authentication (2FA) and account recovery.
• Your residential address in Bangladesh, used for identity verification and compliance purposes.
• Payment method details including your bKash, Nagad, Rocket, or Upay mobile number, and — where applicable — card details for Visa or Mastercard transactions. We do not store full card numbers; payment processing is handled by our certified payment partners.

During identity verification (KYC), you may be asked to upload copies of your National Identity Card (NID), passport, driving licence, or a recent utility bill or bank statement as proof of address. These documents are processed securely and retained only for the period required to fulfil our verification and compliance obligations.

1.2 Information Collected Automatically

When you access the k777com platform, certain technical and behavioural data is collected automatically by our systems. This includes:

• Your IP address and approximate geographic location (city or region level), used for fraud prevention and regional service management.
• Device type, operating system, browser type and version, and screen resolution, used to optimise the platform experience on your device.
• Session data including login timestamps, pages visited, games played, bets placed, and session duration.
• Referral URL and traffic source data, used to understand how players arrive at the k777com platform.
• Cookie and tracking data as described in Section 4 of this Privacy Policy.

1.3 Communications Data

When you contact the k777com support team via live chat or email, we retain a record of those communications, including the content of your messages and the timestamps of each interaction. This data is used to resolve your query, improve service quality, and maintain a record of any commitments or agreements made during the support interaction.

k777com uses the personal data we collect for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes described at the point of collection. The primary purposes for which we process your personal data are as follows:

Purpose	Data Used	Legal Basis
Account creation and management	Name, email, mobile number, date of birth, address	Contract performance
Identity verification (KYC)	NID, passport, proof of address documents	Legal obligation
Processing deposits and withdrawals	Payment method details, transaction history	Contract performance
Fraud prevention and security monitoring	IP address, device data, session behaviour	Legitimate interests
Responsible gaming monitoring	Betting patterns, session frequency, deposit data	Legal obligation / Legitimate interests
Customer support	Communications data, account data	Contract performance
Promotional communications	Email address, mobile number	Consent
Platform analytics and improvement	Session data, device data, usage patterns	Legitimate interests

k777com will never use your personal data for purposes that are inconsistent with the above without first providing you with notice and, where required, obtaining your explicit consent. If we intend to process your data for a new purpose that was not covered by this Privacy Policy at the time of collection, we will update this policy and notify you accordingly.

2.1 Responsible Gaming Monitoring

As part of our commitment to player welfare, k777com's systems monitor betting activity, deposit frequency, and session behaviour to identify patterns that may indicate problem gambling. Where such patterns are detected, our responsible gaming team may contact you proactively to offer support resources or apply protective account restrictions. This processing is carried out in your interests and in fulfilment of our duty of care as an operator.

k777com does not sell, rent, or otherwise commercially disclose your personal data to third parties. However, in order to operate the platform and deliver our services effectively, we share certain data with a defined set of trusted service providers and partners. All third parties with whom we share data are contractually required to process it only for the purposes we specify and to maintain appropriate security standards.

3.1 Payment Processing Partners

To process deposits and withdrawals, k777com works with regulated payment service providers including the operators of bKash, Nagad, Rocket, Upay, and the card networks (Visa and Mastercard). Necessary transaction data is shared with these providers solely to execute the payment instruction you have initiated. We do not share more data than is required to complete a transaction.

3.2 Identity Verification Providers

For KYC purposes, k777com may use third-party identity verification services to validate the authenticity of documents you submit. These providers are bound by strict data processing agreements and may not use your documents for any purpose other than completing the verification check requested by k777com.

3.3 Game Content Providers

The games available on k777com are provided under licence from third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, Habanero, and Playtech. These providers may receive anonymised or session-level data (such as game round identifiers and bet amounts) to facilitate game delivery and resolve technical disputes. They do not receive your name, address, or payment details.

3.4 Legal and Regulatory Disclosure

k777com may be required to disclose personal data to law enforcement agencies, regulatory authorities, or courts of competent jurisdiction where required by applicable law or in response to a valid legal order. We will notify you of any such disclosure where we are legally permitted to do so.

3.5 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of k777com's business, player data may be transferred to the acquiring entity as part of that transaction. Any successor entity will be required to honour the commitments made in this Privacy Policy or provide you with adequate notice and an opportunity to request deletion of your data prior to the transfer taking effect.

k777com uses cookies and similar tracking technologies to enable essential platform functionality, remember your preferences, analyse usage patterns, and support fraud prevention systems. This section describes the types of cookies we use and your options for managing them.

4.1 What Are Cookies?

Cookies are small text files placed on your device by a website when you visit it. They allow the website to recognise your device on subsequent visits, store your preferences, and maintain session state across page loads. Cookies do not contain executable code and cannot access files stored on your device outside of the cookie data itself.

4.2 Cookie Categories Used by k777com

Category	Purpose	Duration
Strictly Necessary	Session management, login authentication, security tokens. Required for the platform to function. Cannot be disabled.	Session / up to 24 hours
Functional	Remembering your language preference, display settings, and recently played games. Improves personalisation of your experience.	Up to 30 days
Analytics	Collecting anonymised usage statistics (page views, session length, navigation paths) to help us improve the platform.	Up to 12 months
Fraud Prevention	Device fingerprinting and behavioural signals used to detect suspicious activity and protect your account from unauthorised access.	Up to 90 days

4.3 Managing Your Cookie Preferences

You may control the use of non-essential cookies through your browser settings. Most modern browsers allow you to view, block, and delete cookies on a site-by-site basis. Please note that disabling functional cookies may affect your experience on the k777com platform — for example, your preferences may not be saved between sessions.

Strictly necessary cookies and fraud prevention cookies cannot be disabled, as they are integral to the security and operation of your account. Disabling these cookies would prevent you from logging in or using core platform features.

k777com takes data security seriously and has implemented a multi-layered technical and organisational security framework to protect your personal information against unauthorised access, accidental loss, destruction, or disclosure.

5.1 Technical Security Measures

• SSL/TLS Encryption: All data in transit between your browser and our servers is encrypted using TLS 1.2 or higher, preventing interception by third parties on the network.
• Data Encryption at Rest: Sensitive personal data stored in our databases — including identity documents and payment method details — is encrypted at rest using AES-256 encryption.
• Access Controls: Access to personal data is governed by role-based access control (RBAC). Only authorised staff members whose job function requires access to specific categories of data are granted that access.
• Intrusion Detection: Our infrastructure is monitored continuously for signs of unauthorised access, anomalous traffic patterns, and known attack signatures.
• Two-Factor Authentication: k777com supports 2FA for player accounts and requires it internally for staff access to systems containing personal data.

5.2 Organisational Security Measures

• All k777com staff with access to personal data undergo regular data protection training.
• Third-party service providers are assessed for security compliance before being granted access to any personal data.
• Data processing agreements are in place with all third-party processors as required.
• k777com maintains an incident response plan. In the event of a data breach that poses a risk to player rights and freedoms, affected players will be notified promptly in accordance with applicable legal requirements.

5.3 Your Role in Account Security

While k777com implements robust security measures on its side, you also play an important role in keeping your account secure. You should choose a strong, unique password for your k777com account, enable two-factor authentication, and never share your credentials with another person. If you suspect your account has been accessed without your authorisation, contact our support team immediately at [email protected].

k777com retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required to comply with legal and regulatory obligations. The retention periods applicable to the main categories of personal data we hold are summarised below.

Data Category	Retention Period	Basis for Retention
Account registration data (name, email, mobile, DOB)	Duration of account + 5 years post-closure	Legal and compliance obligations
Identity verification documents (KYC)	5 years from account closure	Anti-money laundering (AML) compliance
Transaction records (deposits, withdrawals, bets)	5 years from the date of each transaction	Financial and AML record-keeping
Support communications	3 years from the date of the communication	Dispute resolution and service quality
Session and analytics data	12 months from collection	Platform improvement (anonymised after 30 days)
Marketing consent records	Until consent is withdrawn + 1 year	Consent management compliance

Once a retention period has elapsed, personal data is securely deleted or anonymised in accordance with our data disposal procedures. Anonymised data (data that can no longer be linked to an identified individual) may be retained beyond these periods for aggregate analytics purposes.

Where you request deletion of your account and associated data, k777com will process that request promptly. However, where legal or regulatory obligations require us to retain certain records — for example, transaction data for AML compliance — we will retain the minimum data necessary to satisfy that obligation and inform you accordingly.

As a player on k777com, you hold meaningful rights over the personal data we hold about you. k777com is committed to honouring these rights in a timely and transparent manner. The rights available to you are described below.

• Right of Access: You may request a copy of all personal data k777com holds about you at any time. We will provide this information within 30 days of receiving a verified request.
• Right to Rectification: If you believe that any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update certain details (such as your email address or mobile number) directly from within your account settings.
• Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where you believe it has been processed unlawfully. This right is subject to our legal retention obligations — certain data cannot be deleted where retention is required by applicable law.
• Right to Restrict Processing: In certain circumstances, you may request that k777com restricts the processing of your personal data — for example, while a rectification request is being assessed.
• Right to Data Portability: Where data has been provided by you and is processed on the basis of consent or contract, you may request that it be provided to you in a structured, machine-readable format (such as CSV or JSON).
• Right to Withdraw Consent: Where data processing is based on your consent (for example, marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
• Right to Object: You may object to processing of your personal data where that processing is carried out on the basis of legitimate interests, including profiling for responsible gaming purposes. k777com will cease processing on receipt of a valid objection unless we can demonstrate compelling legitimate grounds that override your interests.

7.1 How to Exercise Your Rights

To exercise any of the rights described above, please contact the k777com privacy team by email at [email protected] with the subject line "Privacy Rights Request". Please include sufficient information to allow us to verify your identity before processing your request. We aim to respond to all privacy rights requests within 30 days. For complex requests, we may require up to an additional 60 days and will notify you if this extension applies.

k777com reviews and updates this Privacy Policy periodically to reflect changes in our data practices, the services we offer, or applicable legal requirements. The effective date at the top of this page indicates when the current version was last updated.

Where changes to this Privacy Policy are material — meaning they meaningfully affect your rights or the way we process your data — k777com will notify registered players via on-site notification or email to their registered address prior to the changes taking effect. Non-material changes (such as typographical corrections, clarifications, or formatting updates) may be made without prior notice.

The most current version of this Privacy Policy is always available at https://k777com.org/privacy-policy. By continuing to use the k777com platform after any update to this policy, you acknowledge and accept the revised terms. If you do not agree with the updated policy, you should cease using the platform and may request account closure by contacting our support team.

8.1 Contact the Privacy Team

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way k777com handles your personal data, please contact our privacy team using the details below. We are committed to resolving all privacy-related enquiries fairly, transparently, and promptly.

• Email: [email protected] (subject line: "Privacy Enquiry")
• Live Chat: Available 24/7 via the k777com platform
• Response Time: We aim to respond to all privacy enquiries within 48 hours during standard business hours (Bangladesh Standard Time, UTC+6)

8.2 Children's Privacy

The k777com platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that a minor has registered an account or submitted personal data, we will immediately suspend the account, delete the associated data, and take appropriate remedial action. If you believe a minor has accessed the k777com platform using your details or otherwise, please contact our support team immediately.